At the present time we unfortunately have no further information regarding the status of the passengers and crew members on board, but we will keep all parties informed as more information becomes available.
The aircraft was an Airbus A320-200 with the registration number PK-AXC.
At this time, search and rescue operations are in progress and AirAsia is cooperating fully and assisting the rescue service.
AirAsia has established an Emergency Call Centre that is available for family or friends of those who may have been on board the aircraft. The number is: +622129270811.
AirAsia will release further information as soon as it becomes available. Updated information will also be posted on the AirAsia website, www.airasia.com.
Note to Editors: We ask that members of the news media do not call the AirAsia Emergency Call Centre, as this line is reserved for family members seeking information about those who may have been on board. For media inquiries, please contact +622129270831.