CelcomDigi Berhad (“CelcomDigi”) has officially unveiled the all-new CelcomDigi app, uniting the best features of Celcom Life and MyDigi into one seamless and powerful mobile experience.
Built in-house and designed around real customer insights, the new app promises to redefine how Malaysians manage their connectivity, entertainment, and safety — all from the palm of their hands.
This launch marks a significant milestone in CelcomDigi’s post-merger integration journey, representing the final step in the brand’s unification process.
Over the past three years, the company has consolidated its services, online presence, and retail network under a single identity. Now, with the CelcomDigi app, over 20 million users can enjoy a secure, unified, and intelligent platform that places customer experience at its core.
A Milestone in Digital Transformation
According to Albern Murty, Acting CEO of CelcomDigi, the app reflects the company’s commitment to putting customers first.
“This new app combines the best of both worlds — enhanced features, smarter AI-powered support, and stronger security — giving users full control over their digital lives,”.
More than just a replacement for the Celcom Life and MyDigi apps, this launch signals CelcomDigi’s vision to deliver superior, customer-centric connectivity while driving the next phase of growth through technology and innovation.
Designed Around Three Pillars: Convenience, Lifestyle, and Delight
The CelcomDigi app was shaped by input from over 10 million customers and fine-tuned through testing with more than 100,000 beta users. Every feature was built with real-world feedback in mind, resulting in a smooth and intuitive interface that revolves around three core themes:
1. Everyday Convenience
Say goodbye to the hassle of juggling multiple accounts. The app’s “Everything in One” feature lets users manage multiple lines, bills, and subscriptions seamlessly. For prepaid customers, Auto-Reload Magic ensures lines stay active without interruption — no more running out of credit during crucial moments.
2. Digital Lifestyle, Built-In
Beyond calls and data, the CelcomDigi app integrates entertainment, travel, and security into one digital ecosystem. From streaming favourites like Disney+ and Viu to smart roaming pre-booking, users can access lifestyle services instantly.
Security is also deeply embedded — with biometric sign-in, one-device protection, and eKYC verification ensuring every account remains safe from fraud.
3. Creating Delightful Moments
To make every login rewarding, the app introduces features that mix fun with functionality.
- AI-RA: An AI-powered support system for 24/7 customer assistance.
- Daily Streak: A gamified 7-day challenge that unlocks rewards.
- 3-2-1 Surprise: A weekly treat every Wednesday.
- For You: A personalised recommendation engine that adapts to each user’s habits and preferences.
This means users no longer receive random promotions — instead, they get offers that genuinely match their lifestyle, making the experience smarter and more meaningful over time.
Built-In Protection for Safer Connectivity
As online scams and digital threats continue to grow, CelcomDigi is taking proactive steps to keep Malaysians protected. The new app features a dedicated Safety page, offering practical tools and educational content to help users safeguard their data and report scams instantly.
Adding to this is MobileSHIELD, now available directly in-app. Priced from just RM4/month, this feature provides real-time protection against malicious apps, phishing, and privacy threats.
It complements CelcomDigi’s suite of safety tools such as WebSHIELD, Private SIM, and e-SIM, empowering users to stay safe without compromising convenience.
Exclusive Launch Rewards for Early Users
To celebrate the launch, CelcomDigi is offering a range of exclusive promotions available only through the app:
- 100GB for only RM1 — a one-time high-speed data pass (limited to 1 million redemptions).
- Streaming Discounts — Disney+ (Basic) for RM12.90/month, Disney+ (Premium) for RM27.90/month, and Viu for RM3.90/month.
- Free Roaming and IDD Calls for 12 months (exclusive to postpaid users).
These promotions underline CelcomDigi’s focus on value and accessibility, giving both prepaid and postpaid users the opportunity to explore the full capabilities of the app while enjoying exclusive benefits.
A Call to Experience the Future of Connectivity
The CelcomDigi app is now available for download nationwide, offering users a gateway to a new era of personalised connectivity. As part of its transition, the company announced that both the Celcom Life and MyDigi apps will be discontinued on 31 December 2025, urging all users to make the switch immediately.
This all-in-one platform isn’t just a digital tool — it’s a reflection of CelcomDigi’s promise to keep Malaysians connected, protected, and delighted, every single day.
The new CelcomDigi app is available for download now on the Apple App Store and Google Play Store.
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