Tag: Infobip

Infobip Positions AI as the New Standard for Customer Experience in Asia-Pacific

Posted on August 14, 2025August 14, 2025 by Bro Framestone

Infobip, the global cloud communications platform, today launched its latest report – The AI Advantage: How Leading Brands Thrive in a 24 x 7 Customer World – providing fresh insights into….

Information

Global cloud communications platform Infobip

Everyone talks CX. Almost no one delivers

Posted on July 8, 2025July 9, 2025 by Bro Framestone

Global cloud communications platform Infobip has today released findings from a new study conducted by Harvard Business Review Analytic Services (HBR-AS) revealing a sharp disconnect in customer experience (CX): while 93% of those….