Manulife Malaysia Introduces Prestige Club to Offer Personalised Services for High-Net-Worth Customers
Manulife Malaysia has introduced the Manulife Prestige Club, a new membership programme designed specifically for eligible high-net-worth customers, offering a more personalised experience with dedicated support, priority services and exclusive privileges covering health and wealth management.
Launched in Kuala Lumpur, the programme reflects Manulife Malaysia’s commitment to building stronger relationships with its customers by providing services that go beyond traditional insurance solutions. It aims to support members throughout different stages of life, including healthcare needs, financial planning and legacy management.
A More Personalised Experience for Members
With Manulife Prestige Club, eligible customers will enjoy a dedicated point of contact who can provide personalised assistance and help manage their insurance-related needs more seamlessly.
Members will also benefit from priority handling for eligible insurance claims, new business applications and policy servicing requests. Additionally, preferential services will be available at Manulife branches, making it easier for members to access assistance when needed.
According to Vibha Coburn, CEO of Manulife Malaysia, the programme recognises the importance of protecting what customers have built while providing a level of service that evolves alongside their changing priorities.
She highlighted that Manulife Prestige Club brings together personalised assistance and carefully selected privileges, reflecting the company’s appreciation for customer loyalty and its commitment to supporting their future needs.
Exclusive Healthcare Privileges Through IHH Healthcare Malaysia
Healthcare is one of the key highlights of the Manulife Prestige Club programme.
Through an exclusive healthcare partnership with IHH Healthcare Malaysia, eligible members holding qualifying Manulife medical insurance policies can enjoy additional privileges at participating hospitals.
These benefits include access to selected hospital lounges, complimentary room upgrades subject to availability, and 20% savings on selected health screening packages.
The collaboration aims to improve the overall healthcare experience while encouraging members to take a more proactive approach towards preventive healthcare.
By providing access to selected healthcare privileges, Manulife hopes to make it easier for members to prioritise their wellbeing and take steps towards maintaining a healthier lifestyle.
Supporting Long-Term Wealth and Retirement Planning
Beyond healthcare, Manulife Prestige Club also focuses on helping members manage their financial wellbeing and prepare for the future.
Eligible members may access investment solutions offered by Manulife Investment Management (M) Berhad. These include Unit Trust and Private Retirement Scheme (PRS) solutions designed to support long-term investment strategies and retirement planning.
This gives members additional opportunities to explore financial solutions that align with their individual goals, particularly when it comes to growing their wealth and preparing for retirement.
By bringing insurance, investment and retirement planning closer together, the programme aims to provide a more comprehensive experience for customers looking to manage different aspects of their financial future.
Access to Advanced Multi-Cancer Detection Screening
Another notable benefit comes through Manulife’s collaboration with Guardant Health.
Eligible members may receive preferential access to Guardant Health’s Multi-Cancer Detection test through designated service arrangements in Singapore.
The screening test uses a single blood draw and is intended to support earlier cancer screening. However, it is important to note that this test is designed for screening purposes and is not a diagnostic test. Access is also subject to clinical eligibility and applicable terms and conditions.
This initiative further highlights the programme’s focus on preventive healthcare and providing members with access to additional health-related services.
Building a Long-Term Relationship with Customers
With the introduction of Manulife Prestige Club, Manulife Malaysia is taking another step towards delivering a more personalised approach to insurance and financial services.
By combining dedicated customer support, healthcare privileges, investment solutions and access to selected health screening services, the programme aims to address the evolving needs of eligible high-net-worth customers.
Ultimately, Manulife Prestige Club is designed to offer more than just insurance benefits. It represents a longer-term relationship focused on helping members protect their wealth, prioritise their health and plan for the future with greater confidence.
All membership privileges and offerings are subject to eligibility, availability and the applicable terms and conditions.
For more information on Manulife Prestige Club, visit www.manulife.com.my/wealth.
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- Manulife Malaysia
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- Wealth and legacy planning
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